Privacy Policy

1. Information We Collect

We collect information to provide and improve our Services, which allow users to create, edit, and manage forms. The types of information we collect depend on how you interact with our Services.

a. Personal Information

We collect personally identifiable information (“Personal Information”) that you provide or that we receive from third parties, including:

• Contact Data: Name, email address, phone number, postal address.
• Account Data: Username, password, and account preferences.
• Payment Data: Credit card number, billing address, and payment details (processed securely via third-party payment processors).
• Form Data: Information entered into forms (e.g., legal, business, or personal details), which may include sensitive information such as Social Security Numbers or financial details, depending on the form’s purpose.
• Communication Data: Information from emails, chats, or calls with our customer service team.

b. Non-Personal Information

We collect information that does not directly identify you, including:

• Traffic Data: IP address, browser type, device information, operating system, referring/exit pages, and access times.
• Usage Data: Pages visited, links clicked, and interactions with our Services, collected to improve functionality and user experience.
• Aggregated Data: Statistical data about user trends (e.g., number of visitors), used anonymously for analytics.

c. Information from Third Parties

We may collect information about you from:

• Related Parties: Individuals or entities (e.g., business partners or co-signers) providing your information for form creation or account authorization.
• Service Providers: Partners assisting with payment processing, analytics, or customer support.
• Public Sources: Government records or publicly available data relevant to form creation (e.g., business filings).

2. How We Use Your Information

We use your information to provide, enhance, and personalize our Services, including:

• Service Delivery: Creating, editing, and delivering forms, processing payments, and managing your account.
• Customer Support: Responding to inquiries, troubleshooting issues, and providing assistance.
• Analytics and Improvement: Analyzing usage patterns to improve our Services and develop new features.
• Marketing and Communications: Sending transactional emails (e.g., order confirmations), promotional offers, or newsletters (with opt-out options).
• Security: Detecting fraud, protecting our systems, and ensuring compliance with our Terms of Service.
• Legal Compliance: Meeting legal obligations, such as recordkeeping or responding to lawful requests.

3. How We Share Your Information

We do not sell, rent, or trade your Personal Information for marketing purposes without your consent. We may share your information as follows:

a. Service Providers

We share information with trusted vendors (e.g., payment processors, cloud storage providers, or analytics firms) to support our operations. These providers are contractually obligated to protect your information and use it only for the services they provide.

b. Business Partners

With your consent, we may share information with partners offering complementary services (e.g., e-signature or notary services) to fulfill your requests. Their use of your information is governed by their privacy policies.

c. Related Parties

We may share information with individuals you authorize (e.g., co-signers or account contacts) or as required to complete forms (e.g., listing beneficiaries).

d. Legal Requirements

We may disclose information to comply with laws, subpoenas, court orders, or government requests, or to protect our rights, safety, or property.

e. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity. You will be notified via email or by prominent notice on our website of any such change, along with your options.

f. Public Disclosures

Certain information (e.g., business names in public filings) may become public record when forms are filed with government entities. We are not responsible for third-party actions regarding public records.

4. Your Choices and Rights

You have control over your information and can exercise the following rights:

a. Accessing and Updating Information

• Registered Users: Log in to your EZ Drafts account to review, update, or delete your Personal Information and saved forms.
• Non-Registered Users: Contact us at privacy@EZDrafts.com to request access or updates.

b. Opting Out

• Promotional Communications: Unsubscribe from marketing emails using the “Unsubscribe” link or by emailing privacy@EZDrafts.com.
• SMS/Text Messages: Reply “STOP” to any text message or contact us to opt out.
• Do Not Call: Request placement on our internal “Do Not Call” list by emailing privacy@EZDrafts.com.
• Service-Related Communications: You cannot opt out of transactional emails (e.g., order confirmations), but you may terminate your account to stop receiving them.

c. California Privacy Rights (CCPA)

California residents may:

• Request disclosure of Personal Information collected, used, or shared.
• Request deletion of Personal Information, subject to legal exceptions.
• Opt out of the “sale” or “sharing” of Personal Information for targeted advertising (if applicable).

Submit requests via our online Privacy Form or email privacy@EZDrafts.com. Include “Your California Privacy Rights” in your request, along with your name, address, and proof of California residency.

d. EU/UK Privacy Rights (GDPR)

If you are in the European Union or United Kingdom, you have the right to:

• Access, rectify, or erase your Personal Information.
• Restrict or object to processing.
• Request data portability.
• Lodge a complaint with a supervisory authority.

Contact us at privacy@EZDrafts.com to exercise these rights. We may verify your identity before processing requests.

e. Account Deletion

To delete your account, log in and navigate to “Account Settings” or email privacy@EZDrafts.com. Note that we may retain certain information for legal compliance, fraud prevention, or recordkeeping, and previously shared information (e.g., with third parties) may remain in their systems.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and analyze usage.

a. Types of Technologies

• Cookies: Small data files stored on your device to remember preferences, maintain login sessions, or track activity.
• Web Beacons: Tiny graphics embedded in web pages or emails to track interactions.
• Third-Party Analytics: We use tools like Google Analytics to collect anonymized data on site usage.

b. Purposes

• Maintain functionality (e.g., keeping you logged in).
• Analyze performance and user behavior.
• Deliver targeted advertising (with opt-out options).

c. Managing Cookies

You can disable cookies via your browser settings, but this may limit access to certain features. To opt out of targeted advertising, visit:

• Network Advertising Initiative
• Digital Advertising Alliance
• Google Analytics Opt-Out

We do not respond to “Do Not Track” signals, as no universal standard exists, but we honor Global Privacy Control (GPC) signals where required.

6. Security of Your Information

We implement industry-standard safeguards to protect your Personal Information, including:

• Encryption: SSL/TLS for transmitting sensitive data (e.g., payment information).
• Access Controls: Restricting employee access to authorized personnel only.
• Firewalls and Monitoring: Protecting against unauthorized access and vulnerabilities.

While we strive to secure your information, no system is completely immune to breaches. If you suspect unauthorized access, contact us immediately at privacy@EZDrafts.com.

7. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect Personal Information from children under 16. If you believe a child has provided us with their information, contact us at privacy@EZDrafts.com, and we will take steps to remove it.

8. International Data Transfers

EZ Drafts is based in the United States, and your information may be stored or processed in the U.S. or other countries. For EU/UK users, we comply with the EU-U.S. Data Privacy Framework and UK Extension to ensure adequate protection for data transfers. To learn more or request details about our transfer mechanisms, email privacy@EZDrafts.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we may notify you via email or a prominent notice on our site. Check this page periodically for the latest information.

10. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us at: